DISCREET PACKAGING:

• All orders are shipped discreetly in plain packaging or in a standard issue Priority Mail box. The name "Sensually Yours" does not appear on the box. Instead, the return address with state: S.Y.I.

SHIPPING METHODS WITHIN THE USA:

• We ship our orders with Priority Mail via United States Postal Service (USPS). Delivery dates are not guaranteed, average delivery time is 3-5 business days from date shipped. You will be receiving an email with a tracking number.
• According to APO/FPO military restrictions, item E2 prohibits the shipment of any sexual items to APO/FPO over seas military addresses.

SHIPPING:

• Your order will be shipped out in full; when all your items are in stock. If you have an item that is temporarily out of stock your order will be held till that item arrives.

DOMESTIC SHIPPING RATES:

• Shipping is free. Even to our friends in Alaska!

DOMESTIC DELIVERY DATE:

• No delivery will occur on Sundays or Holidays.

UNDELIVERABLE PACKAGES:

• Please double check your address. Orders returned as undeliverable because of an invalid address will be charged shipping for redelivery.

INTERNATIONAL SHIPPING:

• All items sold herein are legal in the United States; however, certain countries have restrictions as to the use and/or sale of some products on our online store. Customers are fully responsible for complying with their country’s laws, customs regulations, taxes, and duties.
• We ship your package DDU, “duties and taxes unpaid”, and do not collect the VAT (value added tax). We are not liable for any tariffs, import duties or international taxes imposed outside the US. If you do incur these additional charges, they must be rendered in order for your package to clear customs.
• We cannot be held responsible for any packages delayed, detained, or confiscated by customs. Please be aware that we will not issue refunds/credits for detained items that are not returned to us.
• Packages returned as unclaimed or refused which have incurred returned shipping charges will be billed to your credit card.
• For more information regarding your country’s custom policies, please contact your local customs office.